> For the complete documentation index, see [llms.txt](https://docs.xygeni.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xygeni.io/xygeni-administration/platform-administration/integrations/ticketing-systems.md).

# Ticketing Systems

Xygeni allows users to create tickets from issues found.

{% hint style="info" %}
Supported ticketing systems are [**Jira** ](#integration-with-jira)and [**GitHub**](#integration-with-github-issues).
{% endhint %}

After configuring the integration, you will be able to create tickets from the details slide of any issue.

<figure><img src="https://4096647782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTz59rJLkJBjiRWAMknU%2Fuploads%2FPwxnz2B3NpZrsHCMPHtW%2Fimage.png?alt=media&amp;token=bfdd120b-f087-4386-908e-b74278384d8e" alt=""><figcaption></figcaption></figure>

Go to **Settings >> Integrations >> Ticketing Systems** to configure the integration with them.

<figure><img src="https://4096647782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTz59rJLkJBjiRWAMknU%2Fuploads%2F3ya8Io4LnLEJ4j1z0l8A%2Fimage.png?alt=media&amp;token=c9d7efa4-aa9a-4423-a661-0710e3cfa4ea" alt=""><figcaption></figcaption></figure>

### Integration with Jira

To configure **Jira**, you should provide URL and credentials to your Jira installation.

* URL: URL of the instance of Jira to be used
* Username: email of the Jira Admin user that created the token
* Token: token created by a Jira Admin. Use a standard tokens.

<figure><img src="https://4096647782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTz59rJLkJBjiRWAMknU%2Fuploads%2Fgit-blob-99d5ae61aebb75fc446c61ca1b83094bf8ad9d4b%2Fimage.png?alt=media" alt="" width="251"><figcaption></figcaption></figure>

### Integration with GitHub Issues

To configure **GitHub**, you should provide URL and GitHub Token

<figure><img src="https://4096647782-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTz59rJLkJBjiRWAMknU%2Fuploads%2Fgit-blob-dd1c421ab7ee14882b6fcab7dcb54009570a7204%2Fimage.png?alt=media" alt="" width="257"><figcaption></figcaption></figure>


---

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